FAQ

  • Check-in time?

    A: Check-in is at 4:00 PM Early check in is at 3:00 and your room should be available at that time. If you would like check in before 3:00 PM we will coordinate with housekeeping to see if there is a room available. There is a $10 per hour charge for check-in before 3:00 PM. If available, we could potentially upgrade your room as well.


  • Check-out time?

    A: Late check-out is at 12:00 PM Later check-out is $10 per hour and check-outs after 3:00 PM are charged for an additional night because housekeeping won’t be able to prepare the room for the next guest.


  • Is Reception open 24 hours?

    A:


  • Is breakfast included in the price?

    A: Yes, and it’is served from 7:00 to 10:00 AM


  • What is the available hours for Hot Tub and Sauna?

    A: Hot tub and sauna available from 3:00 PM to 10:00 PM


  • Are pets allowed to stay at the hotel?

    A: Yes, we allow pets. $25 per pet per night


  • Are the prices quoted per room or per person?

    A: All guests must be registered Rooms are sold single or double occupancy. Each extra adult is $20 per night and children ages 6 to 12 are $10 extra per night. Unregistered guests will be charged $40 per night.


  • Is parking available at the hotel?

    A: yes, free parking is located in the front and back of the lodge.


  • Is parking available at the hotel?

    A: Yes, we have Wi-Fi available in every room and through all the hotel building.


  • Which credit cards are accepted? A:

    A: We accept all credit cards except for AMEX.


  • What is the cancellation policy on my reservation?

    A: Booking Policy. 20% is charged at the time of booking. 30 days prior to arrival the balance is charged. Once charged, the 20% and any balances are non refundable.


  • Are rollaway beds/cribs available?

    A: Roll away beds are limited and available for $20.00 per night.


  • Do you have laundry service?

    A: Yes, Coin operated guest Laundry is located on the second floor east end.


  • Do you have transportation?

    A: The county has a free bus system called the Summit Stage and schedules are near the front entrance. The stop for the hotel is the “Rasor